Full exam for Operations Management in the Management Engineering degree programme at Politecnico di Milano. The document covers: Operations Management Exam page 1/12 OPERATIONS MANAGEMENT – FINAL EXAM September 2nd, 2019 NAME: SURNAME: IDENTIFICATION NUMBER: Please put a X on the parts of the exam that you have done Comments (only for professor, please don’t fill this side) QUESTIONS 1) YES NO 2) YES NO
Full exam for Operations Management in the Management Engineering degree programme at Politecnico di Milano. The document covers: Operations Management Exam page 1/12 OPERATIONS MANAGEMENT – FINAL EXAM September 2nd, 2019 NAME: SURNAME: IDENTIFICATION NUMBER: Please put a X on the parts of the exam that you have done Comments (only for professor, please don’t fill this side) QUESTIONS 1) YES NO 2) YES NO
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Operations Management Exam page 1/12 OPERATIONS MANAGEMENT – FINAL EXAM September 2nd, 2019 NAME: SURNAME: IDENTIFICATION NUMBER: Please put a X on the parts of the exam that you have done Comments (only for professor, please don’t fill this side) QUESTIONS 1) YES NO 2) YES NO EXERCISE 1 1) YES NO 2) YES NO 3) YES NO EXERCISE 2 1) YES NO 2) YES NO 3) YES NO YOU NEED TO RETURN THIS FORM AND THE TEXT OF THE EXAM. Operations Management Exam page 2/12 OPERATIONS MANAGEMENT‐ FINAL EXAM July 22nd, 2019 QUESTIONS (8 points) Question 1 (5 points): XXX For this answer, please use ONLY the following space being synthetic and schematic (statements outside this space will be not considered): Operations Management Exam page 3/12 Question 2 (3 points) XXX For this answer, please use ONLY the following space being synthetic and schematic (statements outside this space will be not considered): Operations Management Exam page 4/12 EXERCISES (23 points) Exercise 1 (9 points) The Sales Manager of a Company decides to apply Yield Managemen t for an important sport event. If the customers will book in advance (40 days before the event ), they can buy tickets at a special price of 200 €. The manager, based on historical data, knows that if he decides to sell all the tickets at this special price, he would not have any problem to sell al l the 500 tickets. But he knows also that the yield management strategy can help to reach more profi t from the event. So he decides to introduce another price, 400 €, from 40 days before the event t ill the day before the event. The demand for tickets sold at 400 € is distributed as a normal dis tribution with average 300 and probability of 80% to sell less or equal 400 tickets. Both the typologies (discounted or full )are characterized by no show…
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