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Study material for Operations Management, shared by the Studwiz community and reviewed by moderators.

Operations ManagementComplete set

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POLITECNICO DI MILANO Gestione delle operations Dispensa 6/14/2012 Dispensa per il corso di Gestione delle operations a.a. 2011-2012 Click to buy NOW! PDF-XChange Viewer www.docu-track.com Click to buy NOW! PDF-XChange Viewer www.docu-track.com 1 Indice 1. Strategia delle operations ............................................................................................................... 2 1.1. Introduzione ........................................................................................................................... 2 1.2. Prestazioni strategiche e formulazione di una strategia delle operations .............................. 2 1.3. Operations e vantaggio competitivo: le dimensioni di prestazione. ...................................... 4 1.4. Le leve strategiche delle operations ....................................................................................... 5 1.5. Caso HQ ................................................................................................................................ 6 1.6. Le prestazioni: l'influenza del consumatore sugli obiettivi di performance ........................ 10 1.7. Trade-off: nuove prospettive nello sviluppo di strategie di produzione .............................. 13 1.8. Caso OP: valutazione degli investimenti e trade-off ........................................................... 16 1.9. Gestione strategica della capacità e scelta di processo ........................................................ 18 1.9.1. Strategie di gestione della capacità ................................................................................ 18 1.9.2. La scelta della tipologia di sistema produttivo .............................................................. 21 2. I servizi…

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